Installation Network Technician

Responsibilities Install, configure, and troubleshoot WiFi & networking equipment on customer premises. Install and configure Nomadix gateways, HP and other networking equipment on customer’s site. Perform hotel staff training for basic maintenance and troubleshooting. Document installation and testing results. Work under the guidance of the Project Manager /Sales Engineer to complete various projects. Represent SNA onsite and ensure customer satisfaction …

Sales Engineer

Responsibilities Work directly with sales and operations regarding network designs Work with management on special projects (investigate new hardware and software, large installation rollouts, etc…) Design HSIA networks Build scope of work for installations Create bill of materials for equipment and labor Review network designs, bill of materials and scope of work prepared by sales engineers Configure switches, routers, firewalls, …

Senior Network Engineer

Responsibilities Handle escalations from Tier 2 support and delegate tasks to Tier 2 Work with Tier 1 and Tier 2 to resolve customer issues Review tickets from helpdesk to find trends and address problems Work directly with customers on issues and projects on the phone, in person or via email Work with management on special projects (investigate new hardware and …

Implementation Project Manager

Responsibilities Project manage customer installations which includes: Review scope of work and handle scheduling for install teams and customers Review scope of work with customer and installation team Manage schedule during install and receive periodic updates Communicate updates to staff and customer through email and phone Document project information using SharePoint and project management software Manage change orders and product …

System Administrator

Responsibilities Maintain Windows & Apple PCs, tablets and servers for customers Perform regularly scheduled site visits for customers Handle escalations from Tier 2 support and delegate tasks to Tier 2 Work with Tier 1 and Tier 2 to resolve customer issues Review tickets from helpdesk to find trends and address problems Work directly with customers on issues and projects on …

Inside Sales Account Manager

We are passionate about what we do and are seeking highly skilled sales professionals to join our team. As a member of Safety NetAccess’ sales team, the account manager is customer and results focused. The successful candidate will be located in Boston. Responsibilities Prospecting, account management, and closing business Working in partnership with the Sales Team to achieve sales objectives …

Account Manager

We are passionate about what we do and are seeking highly skilled sales professionals to join our team. As a member of Safety NetAccess’ sales team, the account manager is customer and results focused. Responsibilities Prospecting, account management, and closing business Developing and executing targeted strategies for growth Creating customer centric quotations & proposals Establishing and maintaining new accounts and …

6 Ways to Protect a WiFi Connection

One of the most useful and popular technology developments over the past decade has been the development and enhancement of wireless networks (WiFi). The ability to connect wirelessly to networks has allowed people to perform tasks that were unthinkable just a few decades ago. Beyond the traditional technology devices such as the desktop computer and the laptop, the emergence of …

Integrity Quote2

The SNA team becomes part of our team with serious personal intent and commitment.